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Saturday, November 18, 2006

Samsung A920 wireless phone and the Palm TX

So I have this new phone that supposedly will allow me to connect my Palm TX to the internet through the phone via Bluetooth. I can get the phone and Palm connected as trusted Bluetooth devices no problem. But I can't get the phone to 'log on' to the network. I can connect to the internet on the phone through the phone's on board web browser so I know I have service.

I connect to the phone via Bluetooth and the Phone reads something like "connected to Palm TX as Data Modem" then a couple seconds later it drops the connection and gives me an error code saying Registration failure, PCS Vision username or password may be incorrect. I never got a password from Qwest.

I went through the Palm network setup and have the connections all set. I think the only thing I am missing is my Power Vision Password. The Palm asks for that in the setup process, but no one at Qwest will give it to me for some reason. One response via email from Qwest was to contact Palm to solve the problem. Earlier today I sat on hold for about 30 minutes waiting for some help. When I asked for the password she said she would do some troubleshooting then would be right back. Unfortunately my call got dropped due to another incoming call on my phone so I lost her.

My next step is to go to a Qwest Wireless store here locally and ask for some help. I think if they see the errors I get on the phone they will help me work through it....I'm doubtful though.

I did read somewhere on the internet that Palm does not support CDMA phone networks and I'm not sure what Qwest is. However I did read here http://forums.palm.com/pe/action/forums/displaypost?postID=20320033 about how to connect to CDMA networks and it is the same setup I went through normally....so I don't know.

The process is to connect to -phone- via bluetooth- and dial -#777- as the connection number. It also asks for username and password....which I don't have so I think this is the problem. http://forums.palm.com/pe/action/forums/displaysinglethread?rootPostID=20305990&returnExpertiseCode= The guy I talked with originally at Qwest said his buddy connects his laptop to the internet through the Samsung A920 and has no problems, also claims he never had to type in a username or password. Although I'm pretty sure connecting a laptop is different than a Palm.

All I want to do is connect my Palm TX to the internet through my phone so I don't always have to be on the lookout for a Wi-Fi network. I really really want this to work!!

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